Service Writer Job at Generac, Shelton, CT

Z2tiTjFyNzhvWDk0VStqYmxVS3NIRGFYSWc9PQ==
  • Generac
  • Shelton, CT

Job Description

Inside Sales Representative

We are Energy Systems, the leader in industrial power solution sales, service, and rentals. With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.

The Inside Sales Representative is responsible for taking technician recommendations, gauging them for plausibility and following up in a timely manner. The inside sales representative is responsible for working cross-functionally to develop proposals for customers. This person owns the repair proposal process and guides the customer through the best options. The inside sales representative should follow up on all active proposals.

Minimum Qualifications:

  • High School Diploma or GED
  • 2 years' in a customer facing environment

Preferred Qualifications:

  • Associate degree
  • 3 - 4 years' experience in a customer facing environment

Essential Duties and Responsibilities:

  • Drive sales in assigned territory through outbound efforts to engage, grow and retain customers
  • Manages sales process via calls, email, web chats to develop and grow relationships with customers to achieve channel sales goals and program goals
  • Assist customers with pricing and availability, order processing and order status
  • Resolves issues by working with the customer, territory sales team, and/or any pertinent internal departments
  • Acts as liaison between customers and service operations team
  • Delivers sales presentations and product updates to service sales team and senior sales manager
  • Providing customers with product details features, benefits, competitive comparison
  • Assisting with the promotion of new product launches
  • Guiding customers to utilize tools available to confirm correct product
  • Continually driving engagement of our customers to all applicable resources and programs
  • Reviews resources and business-building tools available for our partners to assist in their success
  • Promotes channel programs and benefits of participating in these programs
  • Inform and educate on promotional opportunities available to customers to enhance relationship and continue to foster and grow sales
  • Other Duties as assigned and the following

Knowledge, Skills and Abilities:

  • Excellent written and oral communication skills
  • Effective presentation skills
  • Strong problem-solving skills
  • Ability to work independently
  • Ability to make decisions in the best interest of the customer and the company
  • Ability to multi-task and prioritize activities according to importance and urgency
  • Ability to take initiative and work proactively
  • Ability to react well under pressure
  • Ability to perform and comprehend basic business and financial calculations
  • Demonstrated accuracy and thoroughness

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Generac

Job Tags

Similar Jobs

WCS Healthcare Partners

Local Contract Surgical Technologist Job at WCS Healthcare Partners

 ...client is seeking a Surgical Technologist to join their team at a medical center in New Hyde Park. This role offers the chance to work in...  .../Reimbursement Insurance Pre-Authorizations Medical Billing/Coding Benefits ~401k retirement plan ~ Weekly pay... 

INNOVATIONS FINANCIAL CREDIT UNION

Recovery Officer Job at INNOVATIONS FINANCIAL CREDIT UNION

 ...Description Job Description Job Description Summary: The Recovery Officer preserves the Credit Union's assets by controlling delinquent...  ...direct communication with the credit unions attorney and the court system, identifying and coordinating potential suits to send to... 

Chewy

Relief Veterinarian - Atlanta, GA - Chewy Vet Care Job at Chewy

At Chewy Vet Care, were changing the veterinary care experience from the ground up! Chewy Vet Care is seeking Relief Veterinarians to complete and support staffing/coverage needs at our hospitals. The ideal candidate must be able to multitask in a fast-paced environment... 

Mohawk Valley Health System

Medical Records Coder II - Full Time - Days Job at Mohawk Valley Health System

 ...Job Summary Under the general direction of the Director CDI/Coding or designee, the Medical Records Coder I will improve documentation, data quality and revenue cycle operations. The coder assigns International Classification of Disease system- 10 (ICD), CM, and PCS... 

Oneida Nation

Senior HVAC Technician Job at Oneida Nation

 ...completion of the probationary period, employee will receive off probation wage increase. Summary: Works cooperatively with the Carpentry, Electrical, and General Maintenance departments to ensure all HVAC needs of Oneida Nation are being provided. Responsible to...