Remote Dispatcher Job at BruntWork, Remote

aFVqUDI3ZnpvbmwwVk9mV2swV21HVG1USmc9PQ==
  • BruntWork
  • Remote

Job Description

40 hours per week

Monday to Friday – 11 AM to 7 PM EDT (1 hour unpaid break)

Saturday – 8 AM to 1:30 PM EDT (30 minute unpaid break)

We are seeking an energetic and positive Dispatcher to join our team. This role is crucial in bridging the gap between our clients and field technicians, ensuring efficient service delivery and high customer satisfaction. The ideal candidate will have excellent customer service skills, technical aptitude, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • To schedule, create estimates, invoice, and book using Housecall Pro
  • Leverage customer service skills to satisfy clients and route technicians promptly
  • Monitor technicians’ progress throughout the day, ensuring efficient utilization
  • Interpret technician notes and service call details to make informed decisions
  • Prioritize and manage multiple service requests in a fast-paced environment
  • Contribute to improving operational efficiency and customer satisfaction

Requirements

  • Excellent customer service and communication skills
  • Ability to multitask, prioritize service calls, and have the ability to retain important information
  • Proficiency in Microsoft Excel and Word
  • Excellent planning and organizational skills
  • Self-motivated and detail-oriented
  • Technical mindset with ability to grasp basic equipment issues
  • Experience with Housecall Pro
  • Adaptability to handle diverse client needs and emergency situations
  • Problem-solving skills to address scheduling conflicts and unexpected issues
  • Experience in dispatch or related field preferred

Independent Contractor Perks

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job

Jobicy job ID: 118956

Job Tags

Permanent employment, Full time, For contractors, Freelance, Immediate start, Work from home, Saturday, Monday to Friday,

Similar Jobs

Accelerate Professional Talent Solutions

Environmental Engineer Job at Accelerate Professional Talent Solutions

 ...Job Title: Environmental/Process Engineer Location: Lenexa, KS (Onsite) Industry: Environmental Services / Water Treatment / Engineering Overview: Were partnering with a fast-growing engineering-focused organization in Lenexa, KS to find a hands-on Environmental... 

Honeywell

HSE Environmental Strategy Leader ( {{city}}) Job at Honeywell

 ...As a HSE Environmental Strategy Leader here at Solstice Advanced Materials (SAM), you will be responsible for developing and implementing...  ...or early 2026. Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent... 

Walgreen Company

Emerging Store Manager Job at Walgreen Company

 ...service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of...  ...operation of t Store Manager, Operations Manager, Store, Manager, Pharmacy Technician, Customer Experience Walgreen Company

Upward Health

Nurse Care Manager Job at Upward Health

 ...where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business...  ...addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals because we know that health requires... 

Compassionate Care Community Services, LLC

CAREGIVERS Job at Compassionate Care Community Services, LLC

 ...Company Description Compassionate Care Community Services, LLC provides residential and day services for adults with special needs...  ...nature Ability to follow instructions and adhere to care plans Previous experience in healthcare or caregiving roles is beneficial...