Job Description

Summary We are looking for a detail-oriented and organized individual for the role of Data Entry Coordinator . This position is primarily responsible for managing all aspects of the invoicing process, ensuring accuracy, timeliness, and compliance with company policies and procedures. The role also includes contract data entry tasks related to the company's rental agreements and to ensure complete and accurate records within internal systems. In addition, the Data Entry Coordinator will calculate and track plumbing and electrical commissions to support accurate reporting and payment processes. Essential Functions Invoicing Responsibilities: Edit invoices to ensure correct department and billing codes for proper revenue allocation in our field service management system, ServiceTitan. Apply and adjust invoices for discounts (e.g., service agreements, senior citizen, and military discounts). Correct technician invoice errors Communicate with customers regarding invoicing questions and assist Customer Service Representatives (CSRs) as needed. Ensure all un-invoiced and canceled dispatches are properly invoiced or closed out by month-end. Provide backup support for other billing and invoicing duties as needed. Data Entry Responsibilities: Review rental contracts and payment information for completeness and accuracy. Accurately and efficiently enter contract and payment data into internal systems. Liaise between customers, technicians, Home Comfort Advisors (sales), and CSRs regarding contract or appointment inquiries. Resolve data discrepancies by investigating and correcting incomplete or conflicting information. Track and calculate plumbing and electrical commissions to ensure accurate and timely payouts. Assist with special projects and perform other duties as assigned. Qualifications High school diploma or GED required. Must have prior experience accurately entering data related to invoicing and billing processes. Strong attention to detail with proven ability to maintain data accuracy. Excellent organizational, time management, and multitasking skills. Effective problem-solving and critical thinking abilities. Exceptional communication skills, both written and verbal. Proficiency in Microsoft Office Suite (Outlook, Excel, Word); Service Titan experience preferred. Ability to process high volumes of work efficiently in a fast-paced environment. A positive attitude with a strong sense of urgency, integrity, and accountability. "Please note that any offer of employment is conditional upon successful completion of a background check, drug screen, and motor vehicle record review (as applicable). Reliable is proud to be an equal opportunity employer, celebrating diversity and creating an inclusive environment for all employees. We do not discriminate in our employment practices based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, pregnancy or related condition, marital status, military or veteran status or any other basis protected by federal, state, or local law." Reliable Heating & Air

Job Tags

Similar Jobs