Urgent dental care

When a dental problem cannot wait

Dental pain, swelling, a broken tooth, or a dental injury can be stressful. Call Dental Concepts & Orthodontics at (469) 702-8482 so the team can understand what is happening and advise you on the appropriate next step.

If this is a medical emergency

Uncontrolled bleeding, difficulty breathing or swallowing, or significant facial trauma needs emergency medical care.

Call 911 or go to the nearest emergency department immediately. Do not wait for a dental appointment.

01 · Reasons to call

What counts as urgent

If you are not sure whether something can wait, call and describe it. The team will advise on the next step and on availability.

01
Severe tooth pain
02
Swelling
03
Broken or cracked teeth
04
Knocked-out teeth
05
Dental injuries
06
Lost or damaged restorations
07
Pain following a procedure
02
What happens when you call

Describe it, then we advise

01
Tell the team what happened and when it started.
02
They will ask about pain, swelling, bleeding, and any injury.
03
You will be advised on immediate care at home where that applies.
04
The office will tell you what appointment availability there is.
Call for availability. Appointment times are not guaranteed.
03 · Before you arrive

What helps in the meantime

These are general measures, not a substitute for being seen. Ask the office what applies to your situation when you call.

Pain
Over-the-counter pain relief taken as directed on the packaging, unless your doctor has advised otherwise.
Swelling
A cold compress held against the outside of the cheek, in short intervals.
A knocked-out tooth
Keep it moist. Hold it by the crown, not the root, and call the office straight away.
A lost crown or filling
Keep the piece, avoid chewing on that side, and bring it with you.
Bleeding
Gentle pressure with clean gauze. If it does not stop, seek emergency medical care.
Bring any piece of a broken tooth or restoration with you.
04 · Where you will be seen

The same rooms, the same standard

An urgent visit is seen in the same suites, with the same imaging and the same sterilized instruments as a scheduled appointment.

Reception at Dental Concepts, Irving
Check in at reception. Tell the front desk you were advised to come in.
Corridor between treatment suites
Treatment suites open off a single corridor, so a room can be turned over quickly.
The sterilization room at Dental Concepts, Irving
Instruments are cleaned and cycled through the autoclaves in a dedicated room.
Call the office and describe what is happening.
New patients welcome

Call the office.

Describe the pain, the injury, or what changed. The team will advise you on the next step and on when you can be seen.