Staff Software Engineer, Demand Engineering - Slack (San Francisco) Job at Salesforce, Inc.., San Francisco, CA

aEViTDJyYnlwSDU5VnVEYW1rV3RHRHFWSnc9PQ==
  • Salesforce, Inc..
  • San Francisco, CA

Job Description

The Demand Engineering team plays a critical role in ensuring the fast, secure, and reliable delivery of Slack to over 14M+ daily active users worldwide. At the heart of our work is the design and operation of robust service-to-service networking, powered by advanced service mesh technologies and service discovery. This enables secure, scalable, and resilient communication between internal services—supporting high availability and enforcing strong security boundaries. In addition, we architect, build, and maintain the systems behind Ingress load balancing and intelligent traffic management, including a custom fleet of software load balancers, cloud-based load balancing infrastructure, DNS, and CDN services.

Slack’s infrastructure is always evolving to support our fast-growing business. Demand Engineering’s roadmap is aimed at improving ease-of-use of our infrastructure by providing our developers' features such as blue-green deployments out of the box. We are a small team making a large impact. We rapidly iterate and work closely with other teams in engineering ensuring resilient systems built to scale. We have a strong commitment to quality and understand that simplicity and reliability should be primary aspects of the systems that we build.

Reliability is Slack’s most critical feature! Accordingly, Demand Engineering is responsible for systems vital to Slack’s availability. We work to make our systems scalable, efficient, and operating according to our high standards in production. We also partner with other engineering teams to find solutions to improve end-to-end customer experience in Slack.

Slack has a positive, diverse, and supportive culture — we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

About the Role
This is a full-time staff engineering position based in the U.S.

What you will be doing

Lead the design and development of scalable, reliable, and secure service mesh infrastructure across our platform, enabling seamless service-to-service communication.
Drive architectural decisions and provide technical leadership for initiatives related to service discovery, observability, security (mTLS, policy enforcement), and traffic management (circuit breaking, graceful failovers, blue/green routing).
Collaborate cross-functionally with the Compute, Webapp infrastructure, Security, and Monitoring teams to integrate service mesh capabilities into development and deployment workflows.
Contribute to and/or extend open-source projects such as Istio, Linkerd, or Envoy to meet the evolving needs of our infrastructure.
Mentor and guide engineers across teams, fostering knowledge sharing and elevating the overall technical capability of the organization.
Continuously evaluate emerging technologies in the service mesh and cloud-native space, identifying opportunities for innovation and improvement.
Taking ownership of critical technical issues to maintain optimal service mesh operation, meeting or exceeding performance, reliability, and SLO targets.


What you should have
Must have lawful permanent residency in the U.S.
5+ years of experience in software engineering, with a strong focus on distributed systems, cloud-native applications, and microservices.
Deep understanding of service mesh technologies such as Istio, Linkerd, or other Envoy-based service meshes.
Hands-on experience with cloud providers such as GCP or AWS, with expertise in container orchestration using Kubernetes.
Enjoys troubleshooting in distributed Linux systems environments and is comfortable tracing issues across applications, systems, and networks
Proven track record of building tools, automation, or services using one or more programming languages (e.g., Go, Ruby, Python, C/C++).
Strong interpersonal and communication skills; able to explain complex technical concepts to designers, support staff, and fellow engineers.

Qualifications
Experience with configuring and operating service mesh on larger-scale production operations, focusing on stability, scalability, and performance limits of web services
Experience with TCP/IP, DNS, and network-related protocols
Experience with Linux / Unix operating on high volume systems at scale
Experience running deployment automation/configuration management systems at scale - e.g., Chef, Puppet, Terraform, Ansible, CloudFormation or others
Certifications in Istio, Kubernetes, Google Cloud, and/or other technologies
Experience with algorithms, data structures, complexity analysis, distributed systems and software development
A BS, MS, or Ph.D. in engineering or related technical field (or equivalent work experience)

#J-18808-Ljbffr

Job Tags

Permanent employment, Full time, Work experience placement, Worldwide,

Similar Jobs

LanceSoft

Local Contract Nurse Practitioner - Clinic Dermatology | Part time Job at LanceSoft

 ...Job Description LanceSoft is seeking a Nurse Practitioner Clinic Dermatology for a local contract job in Bronx, New York. Job Description...  ...~ Employment Type: Local Contract Job Type : Part-Time (Tuesdays and Thursdays) Job Summary: The Dermatology Nurse... 

CHRISTUS Health

Security Officer Armed-Security Tyler Job at CHRISTUS Health

 ...Description Summary: Uniformed position at all times. Armed Security Officers duties include being a visible deterrent to criminal activity, providing security for patients, Associates, and visitors, protecting and patrolling hospital buildings, assets and premises... 

Hampton Roads Orthopaedics and Sports Medicine

Physician Assistant Job at Hampton Roads Orthopaedics and Sports Medicine

 ...Physician Assistant working for one the best podiatrist in Greater Hampton Roads and part of Hampton Roads Orthopaedics and Sports Medicine family, with multiple locations. Responsibilities: Diagnose and treat podiatric patients in both a clinical setting, mid-... 

Supplemental Health Care

Currently hiring - LPN Start immediately(Full or part time) Job at Supplemental Health Care

 ...across the U.S., our dedicated Correctional Healthcare Division will connect you to reliable work and support your career. Currently, were hiring LPNs to work in correctional facilities in Portage, Wisconsin. Corrections LPN Contract Details: ~$1,271 $1,380... 

Centerview Health

Family Nurse Practitioner - Part-Time Job at Centerview Health

Centerview Health is a primary care practice that serves patients throughout New Jersey. We have an opportunity for a family nurse practitioner to join one of our practice locations in Toms River, NJ. We are looking for motivated and committed providers to join us...