Job Description

Solutions Design Manager

Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?

If so, DHL Supply Chain has the opportunity for you.

Job Description

Carries out design processes for Contract Logistics Americas in the application of extensive analytical techniques and concepts of assigned disciplines (e.g., facility design, dedicated fleet delivery, transportation analyses, and network supply chain design). Provides design expertise with specialized ability to create and make recommendations to ensure the successful outcome of projects while displaying a customer-centric focus. Assists in development of tools, processes, and team development.

• Leads analytical support on pursuit, implementation, consulting, and re-engineering projects. Typically projects are large and complex. Projects may be transformational in nature, with less defined scope.
• Designs new tools and processes for Integrated Logistics Design discipline. Provides leadership, guidance, training, and daily direction to team regarding discipline’s tools and processes. 
• Incorporates appropriate skills into design work (e.g., statistics, operations research, organizational behavior, finance, accounting, information technology, etc.).
• Identified as a trusted business advisor and recognized as a subject matter expert. 
• Presents large, complex, multi-discipline solutions. Supports continuous improvement initiatives through development and validation of innovative logistics design solutions.
• Provides leadership, direction, training, development, and daily guidance to internal associates.
• Provides accurate data that can be used for continuous improvement and/or business pursuit activities.
• May develop and administer KPI’s to ensure effective measurement and maximization requirements through effective inbound, cross-dock, and outbound route optimization and planning.
• May work with customer and supported DHL Supply Chain business units to ensure that DHL Supply Chain receives appropriate credit for customer cost savings generation and additional revenue opportunities that result.
• May participate in relationship management with customers, operations management, suppliers, and customer’s strategic planning partners.

Required Education and Experience

• Bachelor’s degree in Logistics, Industrial Engineering, or related field required
• Master’s degree in Logistics, Industrial Engineering, or related field, preferred
• 5 + years of experience with third-party logistics providers, Retail, or related Operations
• Note: Associates/candidates with Master’s degrees may use their degree to fulfill up to two years of experience towards this requirement (i.e., Master’s degree holders require 3-5 years of experience), required
• 1+ years of experience leading, supervising, and/or managing a team of associates, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

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