Associa is now hiring a full time Office Assistant to provide clerical support to the Onsite Manager for our community in Charlottesville, VA. This is a great entry-level opportunity for someone to begin their career in the HOA Management industry with a proven industry leader! Daily responsibilities: Meet and greet homeowners, residents, guests, vendors and contractors. Assist homeowners in making their monthly payments. Manage all mail and email correspondence to homeowners, notifying them of community rules and regulations, news and events, board meetings, and HOA violations. Answer and direct calls, manage emails, fax, file, scan documents. Research and respond to inquiries, in person, by phone, and email. Schedule and coordinate maintenance vendors onsite. Code invoices and assist homeowners making monthly payments. Issue key Fobs, and assist with pool and gym memberships. Other duties as assigned. 1+ years of office admin, front desk, or office support experience. Service drive, Customer focused, Team oriented. Proficient in MS Office Suite (Word, Excel, Outlook). Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. Excellent communication skills, written and spoken. #LI-PK1 Associa
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