IT Support Specialist - Hardware & Deployment Services Job at Luxoft, San Antonio, TX

aEVuSjNMYjNvWEo0V09UWGtrYXNFajZW
  • Luxoft
  • San Antonio, TX

Job Description

Project Description:

As a Tech Support Analyst you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.

Responsibilities:

- Image and deploy hardware/software for new hires and acquisitions.

- Recover and re-image existing hardware for re-deployment.

- Follow all escalation procedures according to service level agreement

- Use remote control tool to assist end users when needed

- Provide an accurate record of each call in incident management tracking tool

- Anticipate customer needs and proactively identifies solutions

- Plan, prioritize, organize and complete work to meet established objectives

Mandatory Skills Description:

- 5+ years in IT

-ITIL

-Service Desk, ITSM

-Hardware Deploy and Maintenance

-Troubleshoot

Nice-to-Have Skills Description:

Communication skills with non IT People

Ability to work autonomously.

Job Tags

Similar Jobs

Valiant Enterprises Inc

No experience - Marketing Assistant | Entry Level Job at Valiant Enterprises Inc

 ...actual pay will be based on your skills and experience talk with your recruiter to learn...  ...re looking for a motivated Entry-Level Marketing Assistant to become a key player in our...  ...field.No prior experience necessary; internships or relevant coursework are a plus.Strong... 

Drawbridge Partners

Marketing Associate Job at Drawbridge Partners

 ...Marketing Associate Working at Drawbridge At Drawbridge, we are committed to attracting...  ...and rewarding. You will gain hands on experience from a team who strives to see its...  ...in a marketing or communications role (internships count!). ~ Familiarity with marketing... 

Noblis

Civilian Space Systems Division Director Job at Noblis

**Responsibilities**Noblis is seeking a **Civilian Space Systems Division Director** in one of any these four locations**Reston, VA; Washington DC; Greenbelt MD; OR Mountain View CA.**The Civilian Space Systems Division Director will be responsible for all aspects of... 

Novax Recruitment Group

Welding Inspector Job at Novax Recruitment Group

&##128297; Certified Welding Inspector &##128509; Olean, New York. &##128181; Up to 100k salary (Must be a US citizen + Green card holder) Company: Working from a state-of-the-art fabrication facility, situated on an 88-acre site with 1 million square feet of... 

National Grid

Principal Cloud Security Architect Job at National Grid

About us At National Grid, we keep people connected and society moving. It's more than just that; we provide the environment to make it happen. As we lead the energy transition, we aim to serve all our customers without leaving anyone in the dark. Join us as a Principal...