Job Description

Job ID: 510330

CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.

What Shared Service Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash) : Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report) : Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay) : Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Center of Excellence : Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire) : Ensures accurate, compliant employee payments.
• Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Foster continuous improvement for efficient cash application processes.
• Execute tasks assigned by the Cash Application Supervisor or AR Processing Manager.
• Commit to outstanding customer service.
• Adhere to cash application controls and key operational management controls.
• Follow the Cash Application sub-team’s policies, procedures, and controls.
• Coordinate with teams at various localized operating companies.
• Manage and process cash applications, including cash receipts and posting to customer accounts.
• Ensure cash receipts are reconciled with bank statements and resolve discrepancies.
• Complete cash application reporting with high accuracy and attention to detail.

Qualifications

Education/Experience

• Bachelor’s degree or equivalent work experience.

Work Requirements

• Ability to work independently within a team environment.
• Must meet deadlines and work under time constraints.
• Previous work experience and customer service experience preferred.
• Strong communication skills are mandatory.

Knowledge/Skill Requirements

• Strong written and verbal communication skills (English).
• Strong customer service focus.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong analytical and problem-solving skills.
• Strong organizational skills with attention to detail.
• Ability to navigate competing priorities and work collaboratively on high-performing teams.

Physical Requirements

• Able to communicate by telephone and in person.
• Able to use a computer for word processing, email communication, and document preparation.
• May require sitting for extended periods.

Work Environment

• Normal office working conditions with a quiet noise level.
• Hybrid role with flexible work options, requiring some in-person presence.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

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