Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

Z0VyTjM3VDlvSGw0VXVmYm0wU2dIRHFVSkE9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Work at office, Immediate start, Remote work, Shift work, Weekend work, Afternoon shift,

Similar Jobs

13759547 Canada Inc.

Structural Steel Fitter/Fabricator Job at 13759547 Canada Inc.

 ...Job Description Job Description Key Responsibilities: Fabricate steel components according to blueprints, ensuring adherence to internal quality standards Conduct preliminary inspections to verify compliance with safety and quality specifications Maintain... 

Schneider

CDL-A Company Driver - Grad Training - Dedicated - Dry Van - Schneider Job at Schneider

 ...CDL-A - Dedicated truck driver - Aurora Parts. Dedicated truck driver - Aurora Parts...  ...pay. ~$2,000 sign-on bonus paid over 12 monthly payments in your first year...  ...Sparks, NV and live in Nevada. Need CDL training? Explore our company-paid CDL training programs... 

CRST

CDL A Owner Operator Truck Driver Job at CRST

 ...solutions and comprehensive logistics services to customers all over North America. We are looking for independent contractors (Owner Operators) that would like to join our fleet+ Solo+ Dryvan trailers+ $129,000 to $163,000 a year+ SIGN ON BONUS AVAILABLE+ You can... 

Davita Inc.

Business Development Director - Private Equity Focus (Southeast Market) (Coral Gables) Job at Davita Inc.

 ...Development position is a high-profile, director-level role within the firm. This individual...  ...in an outcome-oriented environment Project management. Candidate must demonstrate ability to...  ....com. RSM does not intend to hire entry level candidates who will require... 

TransPerfect

Accessibility Project Coordinator Job at TransPerfect

 ...Position Summary: The position of Accessibility Project Coordinator is a key player at TransPerfect....  ...their successful completion. Individuals in this entry level role are more inclined to stick in a Project Management-oriented career path (working to become an Executive...