Application Support Analyst II- Hybrid or Remote Job at Yoh, A Day & Zimmermann Company, Erie, PA

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  • Yoh, A Day & Zimmermann Company
  • Erie, PA

Job Description

Application Support Analyst is needed for a contract opportunity with our Energy Industry client located in Pennsylvania.



Job Details

Duration: 12 months initial contract
Start date: June 2025- Subject to change
Location: Hybrid in Audubon or Remote
Hourly pay rate:$35.21-$47.89 hourly Depending on Experience

Job Responsibilities
  • Troubleshoot and resolve advanced IT issues with operating system software and third party applications in production and non-production environments; Analyze and escalate issues where necessary. 
  • Automate processes for software installation, monitoring, alerting, file management, configuration management and other operational areas.
  • Develop and maintain a strong relationship with the core business solution vendors. Serve as a technical liaison between these vendors and business units.
  • Perform day-to-day operations and maintenance tasks to ensure non-production and production environments remain fully functional.
  • Provide system support for changes and enhancements following the accepted change management protocols.
  • Document installation and troubleshooting procedures for all approved software and make available to other members of the team and related support teams.
Requirements
  • 3-5 years of experience in application support for a software development team, or a recent computer science degree with excellent technical abilities and able to learn very quickly
  • Strong understanding of operating systems, networks and communication protocols, storage technologies, software development, databases, and security concepts
  • Longevity in work history, unless entry-level
  • Tenacious, never gives up on problem-solving, enjoys solving problems as primary function
  • Experience with Microsoft 365 tools specifically SharePoint Online, Purview and One Drive, or Open Text
  • Experience with system administration and performance monitoring tools such as Splunk, Perfmon, or Galileo
  • Experience writing SQL queries
  • Experience with system monitoring
  • Experience supporting cloud applications
  • Experience with CSS
  • Experience maintaining Oracle RDBMS and Microsoft SQL Server database servers from an administrative perspective
  • Extended ECM preferred
  • Degree in Computer Science or work experience equivalent


Estimated Min Rate : $35.21

Estimated Max Rate : $47.89

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit  to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

Job Tags

Hourly pay, Contract work, Work experience placement, Remote job,

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